Phone-Based Consumer Lending Specialist

Schoolsfirst-Federal-Credit-Union; Riverside (CA); Vor Ort; USD 29.000 - 40.000; Vollzeit

Zusammenfassung

SchoolsFirst FCU in Riverside, CA is seeking a Consumer Loan Service Delivery Representative to provide world-class personal service to members primarily by phone. You will process consumer lending transactions, gather documents, and guide members through loan applications and funding steps.

This role involves presenting loan decisions, maintaining confidentiality, and referring members to appropriate areas as needed.

Qualifikationen

• High School Diploma or GED required.
• Less than 1 year of prior related experience required.
• Excellent oral and written communication skills.

Aufgaben

• Serve Members by providing World Class Personal Service via phone.
• Process consumer lending transactions and loan applications.
• Communicate loan decisions to Members and explain requirements.
• Maintain confidentiality of member records.
• Escalate calls to appropriate departments when needed.

Kenntnisse

Customer service

Communication skills

Lending knowledge

Data entry

Active listening

Ausbildung

High School Diploma or GED

Jobbeschreibung

SchoolsFirst FCU in Riverside, CA is seeking a Consumer Loan Service Delivery Representative to provide world-class personal service to members primarily by phone. You will process consumer lending transactions, gather documents, and guide members through loan applications and funding steps.

This role involves presenting loan decisions, maintaining confidentiality, and referring members to appropriate areas as needed.