Phoenix Service Technician

Packard Culligan Water; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits including zero deductible medical plans

401(k) with employer match

Tuition reimbursement

Opportunities for career advancement

Job summary

Packard Culligan Water in Phoenix is seeking a Service Technician to install, service, and repair water treatment equipment. The ideal candidate should be mechanically inclined with strong problem-solving skills and experience in customer service.

This role offers a Monday to Friday schedule and comes with comprehensive benefits including health plans and career advancement opportunities. Successful candidates will have a passion for delivering exceptional service and solving customer needs.

Qualifications

• 1 year of plumbing and/or water conditioning service/installation experience preferred.
• Capability to work under physically demanding conditions (ability to move products weighing up to 185 lbs).
• Successful completion of a DOT physical exam.

Responsibilities

• Install, service, and repair residential and commercial water treatment equipment.
• Exceed customer expectations and promote various Culligan products and services.
• Represent Culligan professionally within the community.

Skills

Mechanical aptitude

Problem-solving skills

Customer service experience

Critical thinking

Communication skills

Job description

Job Overview

Our Phoenix Culligan dealership is actively seeking a Service Technician with a strong mechanical aptitude, coupled with a passion for delivering exceptional customer service. In this pivotal role you will install, service, and repair residential water treatment equipment.

What We Value

• Customer-Focused: We prioritize understanding and meeting our customers' unique needs, delivering tailored solutions to enhance their experience.
• Solution-Oriented: We seek individuals who possess critical thinking abilities, allowing them to efficiently solve problems and provide the best possible outcomes.
• Accountable: Taking ownership of actions, ensuring commitments are met consistently while upholding high standards of professionalism and integrity.

Ideal Service Technician

• Mechanical aptitude and superior problem‑solving skills.
• High motivation to complete assigned tasks efficiently and effectively.
• Preferred: 1 year of prior plumbing and/or water conditioning service/installation experience.
• Ability to solve problems quickly and efficiently, critical thinking being a key requirement for this role.
• Capability to work under deadlines and in physically demanding conditions (ability to move products weighing up to 185 lbs).
• Exceptional verbal and written communication skills.
• At least 1 year of working experience in a customer service or customer‑focused position.
• Successful completion of a DOT physical exam.

Key Responsibilities

• Represent Culligan professionally within the community, ensuring a safe and positive image.
• Service, install, and repair residential and commercial water treatment equipment.
• Exceed customer expectations by going above and beyond to meet their needs.
• Promote and sell various Culligan products and services.

Work Schedule

Monday to Friday, typically from 6:00 am – 2:00 pm.

Culligan Benefits

• Comprehensive benefits including zero deductible medical plans, dental, vision, and a wellness program with incentives.
• 401(k) with employer match, tuition reimbursement, scholarship opportunities, paid time off, and paid holidays.
• Opportunities for career advancement through training and development.
• Continuous training and development, along with corporate support in human resources, accounting, and compliance.

Pre‑Employment Requirements

As a Service Technician at our dealership, you will undergo a pre‑employment background check, drug screening, and DOT physical upon receiving an employment offer.

Equal Opportunity Employer

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.