Service Technician

Culligan; Faribault (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k with employer match

Paid time off

Paid holidays

Tuition reimbursement

Job summary

Culligan's Faribault dealership is seeking a Service Technician with strong mechanical aptitude to install, service, and repair residential water treatment equipment. The role emphasizes customer service, problem solving, and reliability, with paid training provided to develop your skills.

You will represent Culligan in the community, exceed customer expectations, and promote Culligan products. Schedule is Monday–Friday 7:30am–3:30pm with rotating weekend on-call shifts; comprehensive benefits

Qualifications

• Strong mechanical aptitude and problem-solving skills.
• Excellent customer-service orientation.
• Ability to communicate clearly with customers and teammates.
• Willingness to work in physically demanding conditions including heavy lifting.
• 1 year plumbing or water conditioning experience preferred but not required.

Responsibilities

• Service, install, and repair residential water treatment equipment.
• Represent Culligan professionally in the community.
• Exceed customer expectations by going above and beyond.
• Promote Culligan products and services.

Skills

Mechanical aptitude

Problem-solving

Customer service

Communication

Physical strength

Job description

Service/Install Technician - Training provided

Our Faribault Culligan dealership is actively seeking a Service Technician with a strong mechanical aptitude, coupled with a passion for delivering exceptional customer service. Are you a hands‑on problem solver, adept at fixing mechanical issues? Do you excel in a dynamic environment and enjoy troubleshooting issues? Are you looking for an opportunity that provides paid training and development? In this pivotal role, you will be responsible for installing, servicing, and repairing residential water treatment equipment.

What We Value:

• Customer-Focused: We prioritize understanding and meeting our customers' unique needs, delivering tailored solutions to enhance their experience.
• Solution-Oriented: We seek individuals who possess critical thinking abilities, allowing them to efficiently solve problems and provide the best possible outcomes.
• Accountable: Taking ownership of actions, ensuring commitments are met consistently while upholding high standards of professionalism and integrity.

The Ideal Service Technician Possesses:

• Mechanical aptitude and superior problem‑solving skills.
• High motivation to complete assigned tasks efficiently and effectively.
• Preferred but not required: 1 year of prior plumbing and/or water conditioning service/installation experience.
• Ability to solve problems quickly and efficiently, critical thinking being a key requirement for this role.
• Capability to work under deadlines and in physically demanding conditions (ability to move products weighing up to 185 lbs).
• Exceptional verbal and written communication skills.
• Preferred but required: 1 year of working experience in a customer service or customer‑focused position.

Key Responsibilities:

• Represent Culligan professionally within the community, ensuring a safe and positive image.
• Service, install, and repair residential treatment equipment.
• Exceed customer expectations by going above and beyond to meet their needs.
• Promote various Culligan products and services.

Work Schedule:

Monday to Friday 7:30am - 3:30pm (Approx) Rotating weekend on‑call shifts.

What Culligan Offers:

• Comprehensive benefits including zero deductible medical plans, dental, vision, and a wellness program with incentives.
• 401K with employer match, tuition reimbursement, scholarship opportunities, paid time off, and paid holidays.
• Opportunities for career advancement through training and development.
• Continuous training and development, along with corporate support in human resources, accounting, and compliance.

Note: As a Service Technician at our dealership, you will undergo a pre‑employment background check, drug screening, and DOT physical upon receiving an employment offer.

The Packard Culligan group of dealerships is a family‑owned company with values based on accountability, caring about relationships and open‑mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full‑time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.