Field Service Technician

Packard Culligan Water; Anoka (MN); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, and vision

401K with employer match

Tuition reimbursement and scholarship opportunities

Paid time off and holidays

Job summary

Packard Culligan Water in Anoka is seeking a Service Technician dedicated to providing exceptional customer service and possessing strong mechanical skills. In this role, you will install and service water treatment equipment while ensuring a professional image in the community.

Experience in plumbing or water conditioning is preferred. The position offers competitive pay between $24 and $26 per hour, comprehensive benefits, and opportunities for career advancement.

Qualifications

• 1 year of prior plumbing and/or water conditioning service/installation experience preferred.
• Exceptional verbal and written communication skills.
• Ability to move products weighing up to 185 lbs.

Responsibilities

• Service, install, and repair residential and commercial water treatment equipment.
• Represent Culligan professionally within the community.
• Promote and sell various Culligan products and services.

Skills

Mechanical aptitude

Problem-solving skills

Customer service experience

Critical thinking

Communication skills

Job description

Service/Install Technician - Training provided

Our Anoka Culligan dealership is actively seeking a Service Technician with a strong mechanical aptitude, coupled with a passion for delivering exceptional customer service. Are you a hands‑on problem solver, adept at fixing mechanical issues? Do you excel in a dynamic environment and enjoy troubleshooting issues? Are you looking for an opportunity that provides paid training and development? In this pivotal role, you will be responsible for installing, servicing, and repairing residential water treatment equipment.

What We Value

• Customer‑Focused: We prioritize understanding and meeting our customers' unique needs, delivering tailored solutions to enhance their experience.
• Solution‑Oriented: We seek individuals who possess critical thinking abilities, allowing them to efficiently solve problems and provide the best possible outcomes.
• Accountable: Taking ownership of actions, ensuring commitments are met consistently while upholding high standards of professionalism and integrity.

The Ideal Service Technician Possesses

• Mechanical aptitude and superior problem‑solving skills.
• High motivation to complete assigned tasks efficiently and effectively.
• Preferred: 1 year of prior plumbing and/or water conditioning service/installation experience.
• Ability to solve problems quickly and efficiently, critical thinking being a key requirement for this role.
• Capability to work under deadlines and in physically demanding conditions (ability to move products weighing up to 185 lbs).
• Exceptional verbal and written communication skills.
• At least 1 year of working experience in a customer service or customer‑focused position.

Key Responsibilities

• Represent Culligan professionally within the community, ensuring a safe and positive image.
• Service, install, and repair residential and commercial water treatment equipment.
• Exceed customer expectations by going above and beyond to meet their needs.
• Promote and sell various Culligan products and services.

Work Schedule: Monday to Friday typically starting at 7:00am. Occasional weekend on‑call shifts.

What Culligan Offers

• Comprehensive benefits including zero deductible medical plans, dental, vision, and a wellness program with incentives.
• 401K with employer match, tuition reimbursement, scholarship opportunities, paid time off, and paid holidays.
• Opportunities for career advancement through training and development.
• Continuous training and development, along with corporate support in human resources, accounting, and compliance.

Note: As a Service Technician at our dealership, you will undergo a pre‑employment background check, drug screening, MVR and DOT physical upon receiving an employment offer.

Pay Range

$24 - $26 / hr USD

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.