Phlebotomy Supervisor: Lead, Train & Optimize Lab Ops

ADP, Inc.; London (KY); On-site; USD 65,000 - 75,000; Full time

Job summary

ADP, Inc. seeks a Phlebotomy Supervisor to oversee regular phlebotomy duties while managing scheduling, staffing, supply management, and compliance. The role serves as a liaison between phlebotomists and the client.

You will train staff, monitor performance, ensure accurate requisitions, and maintain proper specimen collection procedures across sites. Requires a HS diploma, 5+ years in a lab, 1+ year supervisory experience, and phlebotomy certification with license if required.

Qualifications

• High School Diploma required.
• 5+ years lab industry experience.
• 1+ year supervisory experience.
• Phlebotomy certification and state license (if required).
• Ability to perform phlebotomy on all age groups.
• Strong organizational and communication skills.
• Knowledge of laboratory procedures.

Responsibilities

• Perform phlebotomy professionally and compassionately.
• Maintain a safe, clean environment and adhere to infection control standards.
• Ensure accurate completion of requisitions and proper specimen collection.
• Communicate effectively with clients, patients and staff regarding concerns, changes, updates, related to lab pre-analytic processes.
• Keep draw stations clean and stocked daily.
• Schedule phlebotomists and ensure adequate staffing at all sites.
• Fill in for phlebotomists when needed.
• Perform sample and inventory transportation when needed.
• Train and monitor newly hired phlebotomists through their 90-day probationary period with the assistance of the training supervisor.
• Train staff on compliance updates and procedural changes.
• Counsel and provide progressive performance improvement for phlebotomists, up to and including disciplinary action under the Phlebotomy Operations Manager's direction.
• Assist with annual reviews, recruiting, and interviewing candidates.
• Support the Operations Manager and Sales team in setting up new draw sites.
• Conduct, document, and store compliance inspections of all draw sites on a monthly and quarterly basis.
• Audit requisitions and ensure insurance compliance.
• Ensure phlebotomists in physician offices only perform UWL-related duties.
• Maintain adequate records of employee performance and attendance, weekly site visits, and documented communications.
• Perform courier and processing duties when necessary

Skills

Phlebotomy

Supervisory

Staff scheduling

Communication

Organizational skills

Education

High School Diploma

Phlebotomy certification

State phlebotomy license

Job description

ADP, Inc. seeks a Phlebotomy Supervisor to oversee regular phlebotomy duties while managing scheduling, staffing, supply management, and compliance. The role serves as a liaison between phlebotomists and the client.

You will train staff, monitor performance, ensure accurate requisitions, and maintain proper specimen collection procedures across sites. Requires a HS diploma, 5+ years in a lab, 1+ year supervisory experience, and phlebotomy certification with license if required.