Phlebotomy Supervisor: Lead 20+ Team & Patient Experience

Labcorp; Mission Viejo (CA); Presencial; USD 75 000 - 94 000; Tempo integral

Resumo da oferta

Labcorp in Mission Viejo, CA is seeking a Phlebotomy Supervisor to lead a team across patient service centers and physician offices. This role focuses on staff supervision, workflow optimization and ensuring high-quality specimen collection.

The position requires a California Phlebotomy License and a high school diploma, with preferred credentials including an Associate degree and 3+ years in clinical phlebotomy plus prior supervisory experience. Travel to other sites may be needed.

Qualificações

• Leadership experience in supervising phlebotomy staff.
• Strong communication with patients and internal teams.
• Customer service oriented and detail focused.

Responsabilidades

• Supervise a team of phlebotomists at Patient Service Centers and offices in Mission Viejo.
• Manage patient flow, wait times, inventory and information logs.
• Monitor monthly productivity and address deviations as needed.
• Coordinate phlebotomists' schedules and workloads.
• Handle payroll, monthly schedules and performance reviews.
• Collaborate with HR on employee relations and disciplinary actions.
• Hire and train phlebotomists to fill openings.
• Communicate with patients, client staff, sales, logistics and management.
• Provide exceptional service and support to patients and clients.
• Assist in setting up new centers and client locations.
• Resolve patient or client issues and ensure quality specimen collection.
• Travel to additional sites as necessary.

Conhecimentos

Leadership

Communication

Customer service

Formação académica

High school diploma

California Phlebotomy License

Associate degree

Descrição da oferta de emprego

Labcorp in Mission Viejo, CA is seeking a Phlebotomy Supervisor to lead a team across patient service centers and physician offices. This role focuses on staff supervision, workflow optimization and ensuring high-quality specimen collection.

The position requires a California Phlebotomy License and a high school diploma, with preferred credentials including an Associate degree and 3+ years in clinical phlebotomy plus prior supervisory experience. Travel to other sites may be needed.