Phlebotomy Site Coordinator: Patient Care & Ops Lead

LCA Lab. Corp. of America; City of Niagara Falls (NY); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

STD/LTD

401(k)

PTO / FTO

Tuition reimbursement

Employee stock purchase plan

Job summary

Labcorp is seeking a Phlebotomy Site Coordinator in New York, NY to oversee Patient Service Center operations, support staff, and ensure accurate specimen handling. The role includes phlebotomy, data entry, and travel between sites as needed.

Qualified candidates have phlebotomy experience, a high school diploma or GED, and may hold a certif ication. Strong communication and customer service are essential to delivering reliable patient care.

Qualifications

• High school diploma or GED or equivalent.
• 1 year or more of experience as a phlebotomist.
• Phlebotomy certification or completed training from an accredited agency preferred.
• Proven customer service and communication skills.

Responsibilities

• Observe and report performance, compliance or staffing issues to supervisors.
• Manage patient flow, wait times, and information logs.
• Monitor monthly productivity reports and report deviations.
• Address customer service issues promptly and respectfully.
• Promote teamwork and effective communication among coworkers.
• Perform blood collections by venipuncture and capillary techniques for all ages.
• Collect specimens for drug screens, paternity tests, and alcohol tests.
• Process patient information with accurate data entry and timely updates.
• Handle billing information and collect payments as needed.
• Prepare specimens for testing and analysis; perform necessary clerical duties.
• Travel to additional sites as required.

Skills

Phlebotomy experience

Customer service

People leadership

Education

High school diploma or GED

Phlebotomy certification

Job description

Labcorp is seeking a Phlebotomy Site Coordinator in New York, NY to oversee Patient Service Center operations, support staff, and ensure accurate specimen handling. The role includes phlebotomy, data entry, and travel between sites as needed.

Qualified candidates have phlebotomy experience, a high school diploma or GED, and may hold a certif ication. Strong communication and customer service are essential to delivering reliable patient care.