Phlebotomy Program Manager

Jobtailor; Fishers (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Natera is seeking a skilled phlebotomist to join our patient service center team. You will perform venipuncture and capillary draws, ensuring accurate specimen handling and timely data entry in our systems.

The role requires strong customer care, adherence to HIPAA, and a proactive approach to process improvement. Candidates with supervisory experience and bilingual abilities are highly valued.

Qualifications

• Minimum 5 years phlebotomy experience.
• 5+ years high-level customer care experience.
• BS/BA degree preferred; High School Diploma required.
• Phlebotomy Certification preferred, depending on state regulations.
• Prior experience supervising phlebotomy operations preferred.
• Bilingual language skills preferred.

Responsibilities

• Verify test requisitions and resolve discrepancies with leadership.
• Collect blood specimens via venipuncture or finger sticks.
• Maintain specimen integrity and QA logs; track collections in the Natera system.
• Ensure HIPAA/PHI privacy training and compliance.
• Assist with phlebotomy program management and PSC operations.

Skills

Venipuncture

Finger Sticks

Specimen Tracking

Quality Control

Aseptic Technique

Regulatory Compliance

Phlebotomy Program Management

Patient Identification

Data Recording

Heavy Lifting

Education

BS/BA Degree

High School Diploma

Phlebotomy Certification

Tools

Natera Provided System

Phlebotomy Equipment

Electronic Health Records

Job description

Natera is seeking a skilled phlebotomist to join our patient service center team. You will perform venipuncture and capillary draws, ensuring accurate specimen handling and timely data entry in our systems.

The role requires strong customer care, adherence to HIPAA, and a proactive approach to process improvement. Candidates with supervisory experience and bilingual abilities are highly valued.