Phlebotomy - Phlebotomist II

Mindlance; Doylestown (Bucks County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare company seeks a Patient Services Representative II to assist patients with health routines and critical decisions. This role involves collecting blood samples, ensuring accuracy, and maintaining a professional environment. Candidates should possess strong phlebotomy skills and a commitment to patient care.

Qualifications

• Minimum three years of phlebotomy experience, including pediatric and geriatric collections.
• Two years in a Patient Service Center preferred.
• Customer service experience and data entry skills are advantageous.

Responsibilities

• Perform daily activities accurately and timely under supervision.
• Collect and process clinical and forensic specimens following established procedures.
• Verify patient demographic info and label accuracy post-venipuncture.

Skills

Phlebotomy skills

Customer focus

Effective communication

Decision-making

Adaptability

Education

High school diploma or equivalent

Phlebotomy certification

Medical assistant or paramedic training

Job description

Description/Comment: The Patient Services Representative II (PSR II) serves as the face of our company to patients, assisting with health routines and critical health decisions. The role involves drawing quality blood samples, preparing specimens for lab testing, and ensuring a trustworthy environment through clear communication and skillful procedures. The PSR II demonstrates leadership, process excellence, confidentiality, and accuracy. Depending on needs, they may work in a doctor's office, patient service center, or other locations.

Responsibilities:

1. Perform daily activities accurately and timely under supervision.
2. Maintain a safe, professional environment.
3. Collect and process clinical and forensic specimens following established procedures.
4. Verify patient demographic info and label accuracy post-venipuncture.
5. Keep required records and documentation.
6. Promote a positive image and organizational commitment.

Job Requirements:

• Ability to deliver error-free work in a fast-paced setting.
• Independence with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility for weekends, holidays, on-call, and overtime.
• Adherence to policies, dress code, safety, and principles.
• Decision-making based on procedures and good judgment.
• Reliable transportation, valid driver license, and clean driving record if applicable.
• Willingness to travel and work at multiple locations.
• Ability to handle multiple priorities in a high-volume environment.
• Superior customer focus and effective communication skills.
• Adaptability to change and business knowledge.

Training and Education:

Training locations vary. Requires high school diploma or equivalent; medical assistant or paramedic training preferred. Phlebotomy certification preferred, especially in California, Nevada, and Washington.

Work Experience:

Minimum three years of phlebotomy experience, including pediatric and geriatric collections. Two years in a Patient Service Center preferred. Customer service experience and data entry skills are advantageous.

Additional Information:

EEO statement and background check requirements are included. Employment offers are contingent upon background and drug screening, with detailed processes outlined.