Phlebotomy & Patient Services Technician

PathGroup; Columbus (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

PathGroup is seeking a Patient Services Technician to perform daily patient service activities within the PSC or in-office setting. You will collect specimens, explain procedures, enter data, and maintain accurate records while ensuring patient comfort and safety.

Responsibilities include greeting patients, performing phlebotomy per procedures, and adhering to lab safety and confidentiality policies. The role requires attention to detail and professional communication.

Qualifications

• Phlebotomy skills and specimen collection
• Precise data entry and record-keeping
• Customer-facing duties requiring courtesy and professionalism
• Strong attention to detail in handling specimens and forms
• Effective communication with clients and PathGroup staff

Responsibilities

• Greets customers and treats them with courtesy.
• Ensures specimens are collected accurately and on time.
• Explains venipuncture and specimen collection processes clearly to patients.
• Follows safety policies for disposal of biohazards and sharps.
• Performs data entry in PathConnect and other PathGroup systems.
• Maintains required records and PSC/IOPST logs.
• Maintains organized and clean work environment and PPE usage.

Skills

Phlebotomy

Data entry

Customer service

Attention to detail

Communication

Education

High School Diploma or GED

Phlebotomist Certification

Job description

PathGroup is seeking a Patient Services Technician to perform daily patient service activities within the PSC or in-office setting. You will collect specimens, explain procedures, enter data, and maintain accurate records while ensuring patient comfort and safety.

Responsibilities include greeting patients, performing phlebotomy per procedures, and adhering to lab safety and confidentiality policies. The role requires attention to detail and professional communication.