Phlebotomy & Patient Services Specialist

Penn Medicine, University of Pennsylvania Health System; Lancaster (Lancaster County); On-site; USD 32,000 - 45,000; Full time

Job summary

Penn Medicine in Ephrata, PA seeks a full-time contributor to patient scheduling, registration, and phlebotomy. The role requires clinical skills including EKG and specimen collection, and familiarity with Epic EMR.

Strong communication and adaptability for high-volume days are essential to support inpatient and outpatient services. The position offers full-time hours, comprehensive benefits, and opportunities to advance within a leading academic medical center known for patient care and

Qualifications

• High school diploma or equivalent.
• One year of clerical, customer service, or administrative support experience.
• Basic computer keyboarding and office equipment familiarity.

Responsibilities

• Provide patient scheduling, registration, and insurance verification.
• Perform phlebotomy and specimen collection in ambulatory settings.
• Assist with registration and patient flow during high volume periods.
• Support telephone and front desk duties and communicate with care teams.
• Maintain accurate documentation and comply with clinical protocols.

Skills

Phlebotomy

Registration

EKG

Holter monitors

Point-of-care testing

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

Penn Medicine in Ephrata, PA seeks a full-time contributor to patient scheduling, registration, and phlebotomy. The role requires clinical skills including EKG and specimen collection, and familiarity with Epic EMR.

Strong communication and adaptability for high-volume days are essential to support inpatient and outpatient services. The position offers full-time hours, comprehensive benefits, and opportunities to advance within a leading academic medical center known for patient care and