Phlebotomy Supervisor - Boston

Boston Children's Hospital; Boston (MA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Vision and dental insurance

Student loan subsidies

Pension

Tuition reimbursement

Job summary

Boston Children's Hospital is seeking a Phlebotomy Supervisor to oversee the daily operations of the phlebotomy team, ensuring correct and timely specimen collection for inpatients and outpatients. The role requires independent work within hospital policies and collaboration with leadership for exceptions.

The position emphasizes staff supervision, scheduling, payroll processing in Kronos, and ensuring compliance with policies and regulatory requirements.

Qualifications

• High school diploma or GED required.
• Associate degree in allied health preferred.
• Current phlebotomy certification required (e.g., ASCP).

Responsibilities

• Supervise phlebotomists and ensure daily tasks are completed across sites.
• Create schedules for inpatient, outpatient, and satellite locations.
• Manage staff performance, hires, promotions, and disciplinary actions.

Skills

Staff supervision

Scheduling

Payroll processing

Regulatory compliance

Client communication

Education

High school diploma/GED

Associate degree in allied health

Tools

Kronos

Job description

Position/Department Summary

Phlebotomy Supervisor supervises the day-to-day function of the Phlebotomy team and service both for inpatients and outpatients. Ensures that specimens for ordered laboratory tests are collected and handled correctly and expeditiously. Maintains a safe and professional environment for patients, clients, and employees. Functions independently within broad scope of established policies and goals. Refers specific problems to the Technical Laboratory Supervisor or Manager or Director where clarification, interpretation, or exception to hospital policy, may be required.

Key Responsibilities

• Supervising phlebotomists and ensuring all daily work assignments are completed by appropriate staff at all sites.


• Creating schedules to meet needs for all locations (inpatient/outpatient/satellite sites).


• Managing, motivating and developing staff. Conducting performance reviews and recommends hires, promotions, pay increases and disciplinary action.


• Working with Human Resources to ensure smooth hiring, onboarding, progressive discipline and termination processes. Performing payroll transactions in Kronos for all direct reports.


• Ensuring current policies, processes, procedures and reference tools are accurate and available to staff. Developing and implementing new departmental policies and procedures.


• Ensuring phlebotomy staff and operations are in compliance with hospital policies and regulatory requirements, consults Lab Quality Program as needed.


• Maintaining communications with customers and clients of the laboratory.

Minimum Qualifications

• High School / GED required


• Associated degree in Allied health or related studies preferred

Experience

• 4 years' Phlebotomy experience required


• 1 year of basic technical training in lab pre-analytical techniques preferred

Licensure

• Current certification as a phlebotomist by a national certifying agency (e.g. ASCP) is required

Shift/hours

• Day Shift: 7:00am - 5:00pm, shift varies depending on the needs of the department


• Occasional weekend/evening shift may be needed

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.