Phlebotomy & Lab Support Technician I

What’s Upstate; New York (NY); On-site; USD 25,000 - 37,000; Full time

Job summary

Bassett Healthcare Network is seeking a Laboratory Support Technician to perform phlebotomy across adult and pediatric patients, manage LIS entries, and ensure specimen quality and timely processing. The role emphasizes patient communication, accuracy, and adherence to HIPAA and laboratory policies.

The position requires at least a high school diploma, with preferred CPT-A phlebotomy certification and 1 year of related experience. Occasional travel may be required.

Qualifications

• Education: High School Diploma or GED, required.
• Experience: 1 year of experience in similar capacity, preferred.
• License/ Certification: CPT-A Phlebotomy Certification (CPT) from training in a formal phlebotomy program, preferred.

Responsibilities

• Identifies patients by verifying name, DOB, and medical record number against Epic or requisition prior to specimen collection.
• Performs routine/STAT phlebotomy after verifying patient identity.
• Labels specimens in the presence of the patient.
• Communicates with patients, explaining procedures and maintaining confidentiality per HIPAA.
• Collects appropriate and high-quality specimens for all tests ordered from all age groups, meeting draw standards.
• Reviews specimens/requisitions/batch logs to ensure correct specimen for each test and proper labeling; confirms transport and receipts.
• Receives batch/specimen in LIS and enters required information; delivers STAT/urgent specimens promptly.
• Relays specimens to reference labs following policy and adheres to turnaround times.
• Assists with training of new staff and completes duties on laboratory task lists.

Skills

Critical Thinking

Multi-Tasking

Interacting with People

Accountability

Accuracy

Computer Skills

Education

High School Diploma or GED

Job description

Bassett Healthcare Network is seeking a Laboratory Support Technician to perform phlebotomy across adult and pediatric patients, manage LIS entries, and ensure specimen quality and timely processing. The role emphasizes patient communication, accuracy, and adherence to HIPAA and laboratory policies.

The position requires at least a high school diploma, with preferred CPT-A phlebotomy certification and 1 year of related experience. Occasional travel may be required.