Phlebotomy & Lab Services Technician - Patient Center

Novant Health; Wilmington (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Novant Health is seeking a team member for pre-analytical collection and processing of laboratory specimens, including registration and verification of patient information and lab orders.

Responsibilities include EKGs when needed, processing specimens for transport, and cross-training across access points. Certification requirements must be met within 12 months of hire, with strong emphasis on confidentiality and teamwork.

Qualifications

• Education: High School Diploma or GED, required.
• Experience: Relevant experience in a related healthcare or customer service setting.
• Licensure/Certification: PBT or MLA (ASCP, ASPT, AMT, NHA) required.
• Phlebotomy/Medical Laboratory Assistant certification must be obtained within 12 months of hire.

Responsibilities

• Pre-analytical collection and processing of specimens, including registration and verification.
• Gathering and processing patient demographic and financial information, as well as lab order verification.
• Perform EKGs as appropriate in the NH Laboratory Patient Service Centers.
• Validate and process specimens delivered by patients and clients for timely transport to the testing laboratory.
• Cross training in multiple access points.
• Assist in evaluating new/modified techniques; orient/train other personnel on equipment and software.

Skills

Interpersonal skills

Communication

Customer service

Education

High School Diploma or GED

Job description

Novant Health is seeking a team member for pre-analytical collection and processing of laboratory specimens, including registration and verification of patient information and lab orders.

Responsibilities include EKGs when needed, processing specimens for transport, and cross-training across access points. Certification requirements must be met within 12 months of hire, with strong emphasis on confidentiality and teamwork.