Patient Service Center Technician II – Phlebotomy & EKG

Novant Health; Wilmington (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Novant Health in Wilmington, NC is hiring for a frontline laboratory support role that handles pre-analytical specimen collection and processing, registration, and order verification. The team member will perform EKGs as needed and assist in transporting specimens to the testing laboratory.

Applicants should have a High School Diploma or GED, plus PBT or MLA certification within 12 months of hire, and strong communication skills to interact with patients and staff.

Qualifications

• Education: High School Diploma or GED.
• Licensure/Certification: PBT or MLA required.
• Knowledge of medical terminology to perform laboratory tasks and communicate with staff.

Responsibilities

• Collect and process laboratory specimens including registration and verification of patient demographics and lab orders.
• Perform EKGs as appropriate in NH Laboratory Patient Service Centers.
• Verify and process specimens delivered by patients and clients for timely transport to the testing lab.
• Assist in orientation and training of other personnel on equipment and software.

Skills

Phlebotomy

Customer service

Interpersonal skills

Computer skills

Education

High School Diploma or GED

PBT or MLA certification

Job description

Novant Health in Wilmington, NC is hiring for a frontline laboratory support role that handles pre-analytical specimen collection and processing, registration, and order verification. The team member will perform EKGs as needed and assist in transporting specimens to the testing laboratory.

Applicants should have a High School Diploma or GED, plus PBT or MLA certification within 12 months of hire, and strong communication skills to interact with patients and staff.