Phlebotomy Lab Operations Supervisor

Virtua Health; Mount Holly (VT); On-site; USD 60,000 - 93,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off

Short-term disability

Tuition assistance

Job summary

Virtua Health in Mount Holly, NJ is seeking an experienced Lab Supervisor to manage the daily operations of the Laboratory Collecting and Receiving department. You will ensure excellent customer service, staffing, scheduling, and workflow while processing patient specimens in compliance with regulatory standards.

The role requires at least two years as a phlebotomist with 1–3 years in a lead/supervisory capacity, strong communication, and the ability to work under pressure.

Qualifications

• Minimum two years of phlebotomy experience.
• 1-3 years of lead/supervisory experience.
• Outstanding oral communication skills.
• Demonstrated customer service skills.
• Ability to work in stressful environments.
• Good time management.

Responsibilities

• Collects and processes specimens in conformance with all laboratory regulatory requirements and performs activities related to laboratory testing.
• Supports department operations in staff scheduling, training, competency, procedure drafts, and evaluation of new products.
• Supervises daily workflow of the department, identifies and implements improvement opportunities that contribute to the betterment of the workstation, section, or overall operation.
• Provides Outstanding Customer Service by demonstrating effective and appropriate communication and interpersonal skills.
• Demonstrates, coaches and provides technical expertise to staff, students and trainees.
• Liaison between staff and manager.
• Assumes responsibility in the absence of Manager or Director.
• Identifies and implements improvement opportunities that contribute to the betterment of the workstation, section, or overall operation.
• Acts a resource to all hospital departments on behalf of the corporate Laboratory.

Skills

Phlebotomy

Lead/supervisory

Customer service

Communication skills

Education

High school diploma

Associates degree in healthcare

Job description

Virtua Health in Mount Holly, NJ is seeking an experienced Lab Supervisor to manage the daily operations of the Laboratory Collecting and Receiving department. You will ensure excellent customer service, staffing, scheduling, and workflow while processing patient specimens in compliance with regulatory standards.

The role requires at least two years as a phlebotomist with 1–3 years in a lead/supervisory capacity, strong communication, and the ability to work under pressure.