Phlebotomist Patient Services Representative - 1st Shift

Global Technical Talent; Denville (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in diagnostic services is seeking a Phlebotomist Patient Services Representative to provide quality blood collection and patient interaction. The role requires excellent phlebotomy skills and a strong customer focus, ensuring a safe and professional environment. Applicants should have a high school diploma and relevant medical training, with a preference for certification. This position offers competitive pay and benefits, including medical and retirement plans.

Benefits

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

Qualifications

• At least three years of phlebotomy experience, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime based on staffing needs.

Responsibilities

• Perform daily activities accurately and on time under supervision.
• Maintain a safe and professional environment.
• Verify patient demographic info and maintain required records.

Skills

Excellent phlebotomy skills

Strong customer focus

Excellent communication skills

Education

High school diploma or equivalent

Phlebotomy certification

Medical training: medical assistant or paramedic

Job description

Job Title

Phlebotomist Patient Services Representative

Contract Duration

3 Months

Pay range

$18 - 21.79/hr

Location

Denville, NJ

Work Type

Onsite, 1st shift: 7 to 2.30pm

Job Description

• The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or, as business needs dictate.

Job Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
• Verify patient demographic info/initials, including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime based on staffing needs.
• Adherence to all policies & procedures, including dress code, safety, and guiding principles.
• Good judgment and decision-making skills based on established procedures.
• Reliable transportation, valid driver's license, and clean driving record if applicable.
• Willingness to travel and work flexible hours across multiple locations.
• Capable of handling multiple priorities in a high-volume setting.
• Strong customer focus and excellent communication skills.
• Training locations may vary based on trainer availability.

Required Education

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic preferred.
• Phlebotomy certification preferred.
• Required in California, Nevada, and Washington.

Work Experience

• At least three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service experience in retail or service environment preferred.
• Keyboard/data entry experience.

Additional Job Details

• Every other Saturday

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About The Company

Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!