Phlebotomist Patient Services Representative

Global Technical Talent; Town of Texas (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist Patient Services Representative to join their team. This role involves drawing quality blood samples, ensuring patient comfort, and maintaining high standards of accuracy and confidentiality. The ideal candidate will excel in a fast-paced environment, demonstrate exceptional phlebotomy skills, and possess a strong commitment to patient care. With a focus on teamwork and leadership, this position offers a chance to contribute to a healthier world through quality diagnostic services. If you're passionate about making a difference in healthcare, this opportunity is for you!

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Plan

Qualifications

• Minimum three years of phlebotomy experience, including pediatric and geriatric collections.
• Ability to provide quality, error-free work in a fast-paced environment.

Responsibilities

• Perform daily activities accurately and on time under supervision.
• Maintain a safe and professional environment for patient interactions.

Skills

Phlebotomy Skills

Customer Service

Data Entry

Judgment and Decision-Making

Education

High School Diploma

Medical Training (Preferred)

Phlebotomy Certification (Preferred)

Job description

Job Title

Phlebotomist Patient Services Representative

Contract Duration

3 Months

Location

McKinney, TX

Work Type

Onsite, Monday-Friday 8 am - 5 pm

Job Description

• The Phlebotomist Patient Services Representative (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing following established practices and procedures.
• The PSR II has direct contact with patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens skillfully, safely, and accurately.
• The PSR II demonstrates leadership behaviors, focusing on process excellence and maintaining confidentiality and accuracy of patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or as dictated by business needs.

Job Responsibilities

• Perform daily activities accurately and on time under the supervision of the area supervisor.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties confidently, following established practices and procedures.
• Verify patient demographic information and initials, including post-venipuncture signature, to ensure proper labeling and identification.
• Maintain required records and documentation.
• Promote a positive image and demonstrate organizational commitment to patients, clients, employees, and the public.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to all policies and procedures, including dress code, safety, and guiding principles.
• Good judgment and decision-making skills based on established procedures.
• Reliable transportation, valid driver's license, and a clean driving record if applicable.
• Willingness to travel and work flexible hours across multiple locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Superior customer focus, open communication, adaptability to change, and knowledge of our business.
• Training locations may vary based on trainer availability.

Required Education

• High school diploma or equivalent.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred, required in California, Nevada, and Washington.

Work Experience

• Minimum three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Preferred two years in a Patient Service Center environment.
• Customer service experience in retail or service sectors is preferred.
• Keyboard/data entry experience.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Plan

About The Company

Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, life sciences, biotech, utility, and retail sectors across the US and Canada. We look forward to helping you land your next great career opportunity!