Phlebotomist Patient Services Representative

Global Technical Talent; Reading (Berks County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist Patient Services Representative to join their team. This role involves drawing quality blood samples and ensuring a positive patient experience. The ideal candidate will excel in a fast-paced environment, demonstrate excellent phlebotomy skills, and maintain professionalism while handling sensitive information. Join a company committed to empowering healthier lives and providing insights that improve healthcare management. If you are passionate about patient care and thrive in dynamic settings, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Plan

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric collections.
• Ability to work independently and provide error-free work in a fast-paced environment.

Responsibilities

• Perform daily activities accurately and maintain a safe environment.
• Collect and process forensic and clinical specimens confidently.

Skills

Phlebotomy Skills

Customer Service

Data Entry

Flexibility

Education

High School Diploma

Phlebotomy Certification

Medical Assistant Training

Job description

Job Title

Phlebotomist Patient Services Representative

Contract Duration

3 Months

Location

Reading, PA

Work Type

Onsite, 1st Shift - Monday-Friday 7 am - 3:30 pm, every other Saturday

Job Description

• The Phlebotomist Patient Services Representative (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing following established practices and procedures.
• The PSR II has direct contact with patients, creating an atmosphere of trust and confidence, explaining procedures, and drawing blood specimens in a skillful, safe, and accurate manner.
• The PSR II demonstrates Leadership Behaviors, focusing on process excellence and sensitivity to confidentiality and accuracy of patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or other locations based on business needs.

Job Responsibilities

• Perform daily activities accurately and on time under the supervision of the area supervisor.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties confidently, following established practices.
• Verify patient demographic information and initials, including post-venipuncture signature, to ensure correct labeling and identification.
• Maintain required records and documentation.
• Promote a positive image and demonstrate organizational commitment to patients, clients, employees, and the public.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to all policies and procedures, including dress code, safety, and guiding principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, valid driver's license, and a clean driving record if applicable.
• Willingness to travel and work flexible hours across multiple locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Superior customer focus, open communication, adaptability to change, and knowledge of our business.

Required Education

• High school diploma or equivalent.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred.
• Certification required in California, Nevada, and Washington.

Work Experience

• At least three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service experience in retail or service sectors preferred.
• Keyboard/data entry experience.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Plan

About The Company

Leading provider of diagnostic information services, empowering healthier lives. Utilizing the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we are committed to a healthier world, inclusive care, and stakeholder value.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we value diversity and inclusion. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, biotech, and retail sectors in the US and Canada. We look forward to helping you find your next career opportunity!