Phlebotomist/Office Associate - Full time - Day Shift

Fort Healthcare Inc; Fort Atkinson (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Tuition assistance

Free parking

Employee gym

Life insurance

Disability insurance

Flexible Spending

Vision insurance

Pharmacy discount

Employee Assistance Program

Job summary

Fort HealthCare is seeking a Phlebotomist/Office Associate for the day shift. The role includes collecting specimens, assisting the laboratory team, handling EHR entries, and coordinating with scheduling and pre-authorization. A strong customer-service approach and attention to quality are essential.

The position requires a High School Diploma or GED, effective communication, and flexibility. BLS and ASCP certifications are preferred, with comprehensive benefits and opportunities for

Qualifications

• High School Diploma or GED required.
• Ability to communicate professionally with care team, patients, and family.
• BLS and ASCP certifications preferred.

Responsibilities

• Collects blood specimens from patients of all ages using various collection devices; performs venipuncture.
• Monitors orders and collection lists for timely collection.
• Performs CLIA-waived lab testing and prepares specimens for transport; maintains quality measures.

Skills

Venipuncture

Communication

Adaptability

Teamwork

Education

High School Diploma or GED

Tools

EHR

Job description

Phlebotomist/Office Associate - Full time - Day Shift

Job Category: Allied Health

Requisition Number: MEDIC002407

Locations

Showing 1 location

Fort Atkinson, WI 53538, USA

Description

Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties. We are seeking a Phlebotomist/Office Associate to join our Laboratory Team.

Shift:
Day shift

Fort HealthCare is proud to be named a 16-time award winner of the Top Workplace award for Southeast Wisconsin, a 6-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values. In addition, Fort HealthCare has been recognized nationally as a Top Workplace for Nursing 2026.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.
Our Mission Statement - Improve the Health and Well-being of Our Community
Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.
Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The Phlebotomist/Office Associate collects blood specimens from patients and performs other lab duties under the guidance of the medical technologists.

Responsibilities of this position include:

• Collects specimens from patients of all ages using various collection devices. Performs venipuncture.
• Monitors orders and collection lists ensuring timely collection.
• Interprets and evaluates orders prior to collection for accuracy of test selection and timing.
• Performs laboratory testing covered by CLIA, including waived testing procedures, culture set up, and assists with specimen processing. Prepares specimens for transport, and complies with all quality measures.
• Obtains, reviews, and summarizes patient clinical information to ensure providers have accurate and timely data for care planning.
• Follows proper Personal Protective Equipment (PPE) usage including donning and doffing.
• Answers telephone calls, screens calls, takes and delivers messages within EHR according to department practices.
• Assists with appointment scheduling including office visits, referrals, diagnostic testing, therapy appointments, and surgery. Collaborates with the pre-authorization department and insurance companies to initiate referrals and obtain approvals, pre-certifications, and prior authorizations for medical care and treatment.
• Communicates normal test results to patients as directed by the provider, ensuring clarity, accuracy, and adherence to established protocols.
• Organizes, restocks, and cleans outpatient drawing area and all carts, trays, and hand helds. Keeps all patient care areas cleaned and stocked with appropriate levels of medical supplies to enhance patient care and efficiency. Appropriately maintains, cleans, decontaminates, and sterilizes patient care equipment and initiates requests for repairs (or replacements) as necessary.
• Monitors and maintains lab refrigerator temperatures.
• Orders lab supplies and other supplies as requested.
• Conducts proper biohazard waste disposal and follows components of the Bloodborne Pathogen Exposure Control Plan. Follows the Fort HealthCare decontamination and sterilization policy as appropriate to the specific clinic and equipment needs.

Requirements of this position include:

• High School Diploma or GED
• Ability to communicate professionally & appropriately with care team, patients, and family members
• Adaptable to change
• Ability to cope with stress and criticism
• BLS and ASCP Certifications preferred
• Competitive pay
• 401(k) with employer match
• Generous PTO Plan
• Health insurance
• Vison insurance
• Disability insurance
• Flexible Spending
• Life insurance
• Pharmacy discount
• Tuition assistance
• Employee Assistance Program
• Free parking
• Employee gym

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.