Phlebotomist, Ambulatory

WakeMed; Garner (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Clinical Services Technician at WakeMed in Garner, NC, collects pathology specimens at Ambulatory Care Centers, handling registration, processing and allocation of orders from all sources. You verify patient/specimen IDs, prioritize preparation for transport, label and package specimens, and perform POCT with routine QC documentation.

You will work both independently and as part of a team, maintain a clean workspace, manage supplies, and communicate clearly with patients to minimize wait

Qualifications

• Registration, processing and allocation of laboratory specimens and orders from all sources.
• Verification of proper patient/specimen identification and appropriateness of specimen and accompanying orders.
• Ability to perform POCT and document routine maintenance and quality control procedures.

Responsibilities

• Collect pathology specimens at Ambulatory Care Centers and prepare for transport.
• Organize workflow, prioritize processing and ensure specimen integrity.
• Provide excellent customer service and communicate clearly with patients and staff.

Education

High School Diploma or Equivalent Preferred

Phlebotomy Preferred

Job description

Overview

The Clinical Services Technician collects pathology specimens at free standing Ambulatory Care Centers. Responsible for the registration, processing, and allocation of laboratory specimens and orders from all sources. Responsible for verification of proper patient/specimen identification, appropriateness of specimen and accompanying orders. Organizes laboratory workflow and appropriately prioritizes processing and preparation of specimens for transport. Maintains a clean and orderly work environment, proper PAR levels of supplies, while remaining fiscally responsible to the organization. Utilizes requisite equipment, instruments and computer systems to test request, accession, correctly label and package specimens to ensure specimen integrity for delivery via courier to appropriate laboratory facility. Performs specified procedures within scope of established testing methods and responsibilities. Performs POCT and appropriately documents routine maintenance and quality control procedures on specified equipment and trouble shoots as needed. Manages patient wait times and expectation utilizing available computer systems and clear communication. Demonstrates service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior. Updates knowledge, skills and applies appropriately. Maintains age-specific and other required competencies as needed. Works both independently and as part of a team with general and /or periodic review by supervisory staff. Performs other duties as assigned.

Overview

The Clinical Services Technician collects pathology specimens at free standing Ambulatory Care Centers. Responsible for the registration, processing, and allocation of laboratory specimens and orders from all sources. Responsible for verification of proper patient/specimen identification, appropriateness of specimen and accompanying orders. Organizes laboratory workflow and appropriately prioritizes processing and preparation of specimens for transport. Maintains a clean and orderly work environment, proper PAR levels of supplies, while remaining fiscally responsible to the organization. Utilizes requisite equipment, instruments and computer systems to test request, accession, correctly label and package specimens to ensure specimen integrity for delivery via courier to appropriate laboratory facility. Performs specified procedures within scope of established testing methods and responsibilities. Performs POCT and appropriately documents routine maintenance and quality control procedures on specified equipment and trouble shoots as needed. Manages patient wait times and expectation utilizing available computer systems and clear communication. Demonstrates service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior. Updates knowledge, skills and applies appropriately. Maintains age-specific and other required competencies as needed. Works both independently and as part of a team with general and /or periodic review by supervisory staff. Performs other duties as assigned.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Phlebotomy Preferred

Education

Experience

High School Diploma or Equivalent Preferred