Phlebotomist, Ambulatory

WakeMed; Raleigh (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

WakeMed is seeking a Clinical Services Technician in Raleigh, North Carolina, responsible for collecting pathology specimens and ensuring proper patient identification.

The role includes organizing laboratory workflow, maintaining supplies, and using relevant equipment to prepare specimens for transport. Candidates should have a high school diploma, with phlebotomy preferred. WakeMed is committed to providing compassionate care to the community.

Qualifications

• Phlebotomy preferred.

Responsibilities

• Collect pathology specimens at Ambulatory Care Centers.
• Verify proper patient/specimen identification and ensure appropriateness.
• Maintain a clean and orderly work environment.

Education

High School Diploma or Equivalent

Job description

Overview

Clinical Services Technician collects pathology specimens at free‑standing Ambulatory Care Centers. Responsibilities include registration, processing, and allocation of laboratory specimens and orders from all sources; verification of proper patient/specimen identification; ensuring appropriateness of specimens and accompanying orders; organizing laboratory workflow and prioritizing processing and preparation of specimens for transport; maintaining a clean and orderly work environment and proper PAR levels of supplies; using requisite equipment, instruments, and computer systems to test, accession, label, and package specimens; performing procedures within established testing methods; conducting POCT, routine maintenance, and quality control procedures on specified equipment; troubleshooting as needed; managing patient wait times and expectations using computer systems; and demonstrating service excellence through friendly, professional communication and empathy. The technician also updates knowledge, skills, and competencies as required, works independently or as part of a team, and performs other duties as assigned.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

Licensure

Phlebotomy Preferred

Education

High School Diploma or Equivalent Preferred

Equal Employment Opportunity

WakeMed is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status.