Supv, Pathology-Clinical

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 85,000 - 105,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a Laboratory Supervisor to oversee sections within the laboratory, ensuring quality results and adequate staffing. You will lead operational, training, and compliance activities while collaborating with leadership to optimize resources.

The role emphasizes staff development, performance evaluation, and keeping procedures up to date with accrediting standards to deliver reliable patient testing around the clock.

Qualifications

• Associate or bachelor’s degree preferred for laboratory leadership.
• Minimum 5 years clinical laboratory experience with leadership exposure.
• Phlebotomy licensure preferred and applicable state credentials.

Responsibilities

• Supervise laboratory staff and ensure quality testing across sections.
• Oversee daily operations, staffing, and workflow efficiency.
• Coordinate training, competency assessments, and education activities.
• Ensure compliance with accrediting agencies and procedural updates.

Skills

Staff Supervision

Quality Assurance

Communication

Budgeting

Customer Service

Education

Associate's Degree

Bachelor's Degree

Job description

Overview

Responsible for supervising staff members within the laboratory section(s) or area(s) of responsibility and performs clinical and administrative duties. Oversees the daily performance of the laboratory, ensuring quality work and adequate staffing within area of responsibility. Oversees departmental quality initiatives, procedure updates, employee training and education, evaluation and implementation of new procedures, equipment, and computer functionality, and ensures compliance with accrediting agencies. Assists Manager with interview and hiring of new staff. Coordinates development, review, competencies, and training activities of all staff with other departmental leaders and management staff. Assures timely, effective communication with employees. Confers with and counsels staff members regarding problems, errors, inquiries. Promotes teamwork and maintains focus on customer service. Participates in section administrative activities including but not limited to maintenance of employee records, inventory control/ordering, scheduling, and budgetary planning. Coordinates operational, personnel, and budgetary administrative components with Section Manager/management staff to assure optimal application of resources. Provides after hours assistance as needed. Delegates assignments and tasks as required to guarantee accuracy and promptness of patient testing and efficient laboratory operation.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE

Licensure

Phlebotomy Preferred

Education

Associate's Degree Preferred Bachelor's Degree Preferred

Experience

5 Years Clinical - Clinical Laboratory Preferred 2 Years Leadership Preferred 2 Years Customer Service Preferred