Phlebotomist

Jobtailor; Richmond (VA); On-site; USD 33,000 - 51,000; Full time

Job summary

Jobtailor in Richmond, VA is seeking a Donor Center Support role focused on donor suitability, safety, and exceptional customer service. You will assist in evaluating donors, set up and operate plasmapheresis equipment, and maintain donor confidentiality throughout interactions.

The role emphasizes compassionate communication, responsiveness to donor reactions, and strict adherence to health and safety protocols.

Qualifications

• Superior customer service standards.
• A High School diploma or GED
• Ability to work a flexible schedule
• An interest in making a difference in the world
• Obtains required state licensures or certifications where applicable

Responsibilities

• Assist in determining the suitability of donors.
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality.
• Respond to and assist with handling donor reactions.
• Monitor donor and equipment to ensure health of donors and quality of product.
• Set up, disconnect, and operate the automated plasmapheresis machines.
• Disconnect and dispose of all contaminated disposable equipment.

Skills

Customer service

Rapport building

Donor confidentiality

Flexible scheduling

Donor reaction handling

Education

High School diploma or GED

Tools

Plasmapheresis setup

Donor health monitoring

Equipment setup/disconnect

Contaminated equipment disposal

Job description

• Assist in determining the suitability of donors.


• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality.


• Respond to and assist with handling donor reactions.


• Monitor donor and equipment to ensure health of donors and quality of product.


• Set up, disconnect, and operate the automated plasmapheresis machines.


• Disconnect and dispose of all contaminated disposable equipment.

Requirements

• Superior customer service standards


• A High School diploma or GED


• Ability to work a flexible schedule


• An interest in making a difference in the world


• Obtains required state licensures or certifications where applicable

Core Competencies

Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Proficient in operating automated plasmapheresis machines and managing donor interactions effectively.

Highest-signal resume keywords

• Customer Service Standards


• Automated Plasmapheresis Operation


• Donor Confidentiality


• State Licensures or Certifications


• Flexible Schedule

ATS Optimization Keywords

Hard Skills

• Automated Plasmapheresis Operation


• Monitoring Donor Health


• Equipment Setup and Disconnect


• Contaminated Equipment Disposal

Soft Skills

• Establishing Rapport


• Handling Donor Reactions


• Ensuring Customer Happiness

Certifications & Qualifications

• State Licensures or Certifications

Industry Keywords

• Donor Suitability


• Customer Service


• Health and Safety Standards