Phlebotomist

Jobtailor; Everett (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Jobtailor in Everett, WA is seeking a Plasma Center Donor Services Associate to assess donor suitability, establish rapport, and maintain donor confidentiality while delivering outstanding customer care. You will set up and operate automated plasmapheresis machines, monitor donor health, respond to donor reactions, and ensure equipment and PPE compliance in a busy center.

A flexible schedule is required; you may stand for long periods and lift up to 50 lbs, with any required state licensure or

Qualifications

• High School diploma or GED required.
• Superior customer service standards.
• Ability to work a flexible schedule.
• Obtain required state licensures or certifications where applicable.
• Able to stand 6–8 hours daily and lift up to 50 lbs.
• Excellent listening and communication skills for donor interactions.
• Commitment to donor confidentiality.

Responsibilities

• Assist in determining the suitability of donors.
• Establish rapport with donors to ensure happiness and confidentiality.
• Respond to donor reactions and assist as needed.
• Monitor donor health and equipment quality.
• Set up, operate, and disconnect automated plasmapheresis machines.
• Dispose of contaminated disposable equipment safely.
• Follow health and safety protocols in the plasma center.

Skills

Customer Service

Plasmapheresis Operation

Donor Health Monitoring

Sensitive Information Communication

Interpersonal Communication

Listening Skills

Empathy

Education

High School diploma or GED

Tools

Automated Plasmapheresis Machine

Job description

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center while using required personal protective equipment
• Relate sensitive information to diverse groups

Requirements

• Superior customer service standards
• High School diploma or GED
• Ability to work a flexible schedule
• Interest in making a difference in the world
• Obtain required state licensures or certifications where applicable
• Patient, reliable, and committed to keeping donors comfortable and happy
• Ability to comprehend and follow oral and written instructions
• Ability to listen to and understand spoken information
• Ability to relate sensitive information to diverse groups
• Ability to work standing for 6 to 8 hours per day
• Ability to bend and twist neck and waist for 1-2 hours per day
• Frequent hand movement and fast, precise finger, hand, and wrist movements
• Ability to squat, crouch, or sit on one's heels when required
• Ability to walk up to 6-8 hours per day
• Ability to lift 15 lbs., with a maximum lift of 50 lbs.
• Essential hearing acuity
• Correctable near and far vision and specified color perception/discrimination

Core Competencies

Demonstrates strong customer service skills while ensuring donor confidentiality and comfort. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols in a plasma center environment.

Highest-signal resume keywords

• Customer Service
• Automated Plasmapheresis Operation
• State Licensure or Certification
• Donor Health Monitoring
• Sensitive Information Communication

ATS Optimization Keywords

Hard Skills

• Automated Plasmapheresis Operation
• Donor Health Monitoring
• Contaminated Equipment Disposal
• Personal Protective Equipment Usage
• Oral and Written Instruction Comprehension

Soft Skills

• Patient
• Reliable
• Interpersonal Communication
• Listening Skills
• Empathy

Certifications & Qualifications

• State Licensure or Certification

Industry Keywords

• Donor Confidentiality
• Plasma Center
• Customer Happiness
• Health and Safety Protocols
• Flexible Schedule