PHI Release Specialist

Northwell Health; Town of Carmel (NY); On-site; USD 33,062 - 34,440; Full time

Job summary

Northwell Health is seeking a Records Release Officer to review and process requests for the release of information (PHI) from patients, physicians, and other requestors at our Health Information Management department in New York.

This role requires HIPAA compliance, accurate data retrieval via ROI tools, and superb attention to detail while coordinating front-desk duties and handling high volumes of requests.

Proficiency in Microsoft Office and prior medical records experience are preferred.

Qualifications

• High School diploma or equivalent required.
• Prefer 2 years medical records experience with HIPAA knowledge.

Responsibilities

• Reviews written requests for copies of PHI, ensuring compliance in accordance with NYS and HIPAA guidelines.
• Accesses multiple computer applications to obtain demographic and visit information.
• Enters data requests through ROI software for tracking purposes, and provides “request to copy service” for completion.
• Responsible for front desk functions including but not limited to, greeting customers, assisting with completion of authorization forms, informing customers of relevant processes and procedures, customer identity verification, and fulfillment of high volume fax requests for PHI.
• Performs all necessary tasks associated with off-site storage of paper records including retrieval, returns, proper labeling, utilizing software, and knowledge of inventory and retention.
• Participates in department performance improvement activities, department meetings and hospital activities as appropriate.
• Ensures work area is organized, neat/clean and all patient records are appropriately stored at the end of shift.
• Responds to high volume of telephone calls and voicemails in a timely and courteous manner.
• Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor).
• Demonstrates regular, reliable and predictable attendance.
• Performs other duties as required.

Skills

Attention to detail

Organized and proactive

Prioritization skills

Fax / Copy machine

Education

High School diploma or equivalent

Two years medical record experience with HIPAA knowledge

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Northwell Health is seeking a Records Release Officer to review and process requests for the release of information (PHI) from patients, physicians, and other requestors at our Health Information Management department in New York.

This role requires HIPAA compliance, accurate data retrieval via ROI tools, and superb attention to detail while coordinating front-desk duties and handling high volumes of requests.

Proficiency in Microsoft Office and prior medical records experience are preferred.