Release of Information Specialist

Northwell Health; Danbury (CT); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Basic Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Nuvance Health is seeking a Records Release Associate responsible for processing all medical record release requests in a timely and accurate manner, ensuring patient privacy and HIPAA compliance. The associate will verify requests, safeguard information, and ensure only authorized access.

Responsibilities include reviewing requests, scanning and entering data, coordinating with departments and off-site storage, and assisting with walk-ins, faxes, mail, and inquiries.

Qualifications

• High School Diploma or equivalent is required.
• RHIT or RHIA certification is preferred but not required.

Responsibilities

• Reviews and validates requests for the release of medical information according to established departmental policies and procedures.
• Scans and enters requests into the release information database application in preparation for processing.
• Determines records to be released by reviewing requestor information following HIPAA guidelines.
• Coordinates with applicable departments and off-site record storage vendors to obtain portions of the medical record relevant to the requested information.
• Processes approved requests while ensuring medical privacy and compliance to guard against unauthorized disclosures.
• Assists with walk-in customers, processing faxes, mail, telephone inquiries, and internal information requests.

Education

High School Diploma or equivalent

RHIT or RHIA certification preferred

Job description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Summary

This position is responsible for processing all medical record releases of information requests in a timely and efficient manner, ensuring accuracy, and providing customers with the highest quality product and customer service. The associate must at all times safeguard and protect the patient�s right to privacy by ensuring that only authorized individuals have access to the patient�s medical information. Associate maintains confidentiality and security by confirming all releases of information comply with the request and/or authorization, departmental policy, and HIPAA regulations.

Responsibilities

• Reviews and validates requests for the release of medical information according to established departmental policies and procedures.
• Scans and enters requests into the appropriate release of the information database application in preparation for processing.
• Determines records to be released by reviewing requestor information following departmental and HIPAA guidelines.
• Coordinates and communicates with applicable departments and/or off-site record storage vendors to obtain portions of the medical record that apply to the requested information.
• Processes approved requests following departmental policies & procedures while ensuring medical privacy and compliance is maintained to guard against unauthorized disclosures.
• Assists with various related administrative duties such as servicing walk-in customers, and processing incoming faxes, mail, telephone inquiries, and internal requests for information.

Education Skills Experience

Performs other related duties as required.

• High School Diploma or equivalent is required
• Certification in Health Information Management (RHIT or RHIA) is preferred, but not required.

Working Conditions

• Manual: Some manual skills/motor coord & finger dexterity
• Occupational: Little or no potential for occupational risk
• Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
• Physical Environment: Generally pleasant working conditions

Company

• Company: Nuvance Health
• Org Unit: 2073
• Department: Health Information Management
• Exempt: No
• Salary Range: $19.54 - $29.00 Hourly
• Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts.
• Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.