Pharmacy Vendor Partnerships Lead

Blue Cross and Blue Shield of North Carolina; Nashville (TN); Hybrid; USD 74,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k match

Paid Time Off

Tuition reimbursement

Job summary

Blue Cross NC is seeking a Vendor Manager to support the pharmacy division's vendor management portfolio by implementing and managing value-driven vendor partnerships. This role will ensure smaller and/or less complex outsourced relationships deliver the expected value through effective onboarding, business process alignment, operational performance reporting, and issue resolution support.

The Vendor Manager will serve as a liaison between business leads, vendors, and internal teams; provide

Qualifications

• Bachelor's degree or advanced degree required.
• 3+ years of experience in a related field.
• In lieu of degree, 5+ years of experience in related field.

Responsibilities

• Manage day-to-day relationship between business and vendor(s) to ensure seamless and effective delivery of outsourced services.
• Primary communicator/liaison between vendor and business stakeholders to answer questions, provide performance metrics updates, manage capacity and demand, and remediate escalations as needed.
• Facilitate vendor onboarding process through effective communications, site visits and training to educate the vendor on program/product/operational details and successfully transition business processes and/or operations.

Job description

Blue Cross NC is seeking a Vendor Manager to support the pharmacy division's vendor management portfolio by implementing and managing value-driven vendor partnerships. This role will ensure smaller and/or less complex outsourced relationships deliver the expected value through effective onboarding, business process alignment, operational performance reporting, and issue resolution support.

The Vendor Manager will serve as a liaison between business leads, vendors, and internal teams; provide