Pharmacy Triage Technician – Fast-Paced Care Coordination

Pruitthealth Corporation; Durham (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Pruitthealth Corporation is seeking a Pharmacy Technician for a brand-new office-style location supporting long-term care practices. The role works under a licensed pharmacist and collaborates with a team of Certified Triage Pharmacy Technicians to deliver exceptional service to customer facilities and prescribers.

The position emphasizes triaging prescriptions, handling incoming calls from facility staff, coordinating back-up needs, and processing orders while maintaining accuracy in the

Qualifications

• National Certified Pharmacy Technician required or earned within 90 days of employment.
• Pharmacy Experience preferred or graduate of a Pharmacy Technician Certification Program.

Responsibilities

• Provide quality customer service to customer healthcare centers.
• Triage customer service requests by department, urgency and information.
• Prioritize daily workflow queues.
• Research questions, issues and variances and provide resolution to customer.
• Enter orders accurately into pharmacy computer applications systems as required.
• Coordinate and manage back up order processes.

Skills

Customer service

Triaging requests

multitasking

Education

National Certified Pharmacy Technician

Pharmacy Technician Certification Program

Tools

Pharmacy software

Job description

Pruitthealth Corporation is seeking a Pharmacy Technician for a brand-new office-style location supporting long-term care practices. The role works under a licensed pharmacist and collaborates with a team of Certified Triage Pharmacy Technicians to deliver exceptional service to customer facilities and prescribers.

The position emphasizes triaging prescriptions, handling incoming calls from facility staff, coordinating back-up needs, and processing orders while maintaining accuracy in the