Pharmacy Technician- Triage

Oracle Taleo; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

PruittHealth Pharmacy Services in Durham, NC is seeking a Pharmacy Technician- Triage to join our office-style setting, working under the supervision of a licensed pharmacist. The role focuses on triaging prescriptions, handling inbound calls from healthcare staff, and coordinating back-up pharmacy needs within our professional environment.

Responsibilities include prioritizing workflows, researching questions, and entering orders into the pharmacy system.

Qualifications

• National Certified Pharmacy Technician required or earned within 90 days
• Pharmacy experience preferred or graduate of a Pharmacy Technician Certification Program
• Equal Employment Opportunity employer

Responsibilities

• Provide quality customer service to our customer healthcare centers.
• Triage customer service requests by department, urgency and information/response required.
• Prioritize daily workflow queues.
• Research questions, issues and variances and provide resolution to customer.
• Collect, prioritize and sort orders and direct to appropriate workflow queue.
• Complete new patient entry into the pharmacy system application.
• Review orders for completeness and contact healthcare centers when orders requiring more information are received.
• Initiate pharmacy procedures for urgent forms and communications to healthcare center staff.
• Coordinate and manage back up order process.
• Enters orders accurately into pharmacy computer application system when required.
• Prioritizes and performs multiple tasks and projects concurrently.

Skills

Customer service

Pharmacy triage

Multitasking

Education

National Certified Pharmacy Technician

Job description

Pharmacy Technician- Triage – 2612021

Description

JOB PURPOSE:

Brand-new Pharmacy office style setting location. This location is a closed-door, professional, office-setting, supporting long term care pharmacy practices. We offer competitive pay and a desirable practice setting. Pharmacy Technician practices under the direct supervision of a licensed pharmacist and as part of a team of Certified Triage Pharmacy Technicians. Job responsibilities include providing outstanding customer service by receiving incoming calls from customer facility staff, nursing staff and prescribers; coordinating back-up pharmacy needs; triaging prescriptions within the pharmacy computer system; processing some prescription orders and refill requests and serves as a liaison between the pharmacy and customer healthcare centers.

ESSENTIAL JOB FUNCTIONS. DUTIES. AND RESPONSIBILITIES

1. Provide quality customer service to our customer healthcare centers.
2. Triage customer service requests by department, urgency and information/response required.
3. Prioritize daily workflow queues.
4. Research questions, issues and variances and provide resolution to customer.
5. Collect, prioritize and sort orders and direct to appropriate workflow queue.
6. Complete new patient entry into the pharmacy system application.
7. Review orders for completeness and contact healthcare centers when orders requiring more information are received.
8. Initiate pharmacy procedures for urgent forms and communications to healthcare center staff.
9. Coordinate and manage back up order process.
10. Enters orders accurately into pharmacy computer application system when required.
11. Prioritizes and performs multiple tasks and projects concurrently.

Qualifications

Requirements for Position:

National Certified Pharmacy Technician — required or earned within 90 days of employment

Pharmacy Experience — preferred or graduate of a Pharmacy Technician Certification Program

Family Makes Us Stronger.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

For Florida Job Postings Only:

For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com

Job

: Pharmacy

Primary Location

: North Carolina-Durham

Schedule

: Full-time :

Shift

:1st Shift

Work Locations

:
PruittHealth Pharmacy Services Durham
4024 Stirrup Creek Drive Suite 120
Durham 27703