Pharmacy Technician Trainee

UPHAMS CORNER HEALTH COMMITTEE INC; Boston (MA); On-site; USD 38,000 - 50,000; Full time

Job summary

JobRx, Inc. is seeking a Pharmacy Technician Trainee to work in the Pharmacy department. This 40-hour-per-week role involves learning to process prescriptions, bill insurance, and communicate with insurers as well as gaining proficiency with pharmacy software and 340B compliance.

You will assist with MTMs, audits, and patient data management under supervision; prior contact with Epic is part of the training. Bilingual skills are a plus and shift coverage includes days, nights, and some Saturdays.

Qualifications

• High school diploma or GED required.
• Attention to detail and ability to multi-task in a fast-paced environment.
• Good math skills.
• Ability to work independently, prioritize tasks and manage multiple activities.
• Bi-lingual skills in English and Spanish, Portuguese/Cape Verdean, French/Haitian Creole highly desirable.
• Ability to work days, nights and some Saturdays.

Responsibilities

• Learn how to process new prescription and fill medications.
• Learn how to bill patient's insurances, and communicate with insurers for prior authorizations and DURs.
• Learn how to utilize Pharmacy computer software.
• Learn about 340B compliance and related Pharmacy PS.
• Learn to use Epic (Verify outside prescriptions for 340B compliance).
• Learn to calculate date supply for various preparations (tablets, inhalers, topical, injectable).
• Answer phone calls and process patient refills.
• Update and verify patient information.
• Create new patient profiles.
• Stock shelves, take inventory, and file orders.
• Maintain patient records.
• Assist pharmacist with MTMs and Mirixa cases.
• Perform monthly 340B compliance audits.
• Verify Mass PAT for controlled substances prescriptions.
• Perform other duties as directed by supervisor.

Skills

Attention to detail

Multi-tasking

Math skills

Independent work

Confidentiality

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Epic pharmacy software

Job description

Position Title: Pharmacy Technician Trainee

Department: Pharmacy

Supervisor: Pharmacy Director (primary); Lead Pharmacy Technician (secondary)

Hours per week: 40 hours

FLSA Status: Non-exempt

Primary Function:

Work as Pharmacy Technician in training.

Duties & Responsibilities:

• Learn how to process new prescription and fill medications.
• Learn how to appropriately bill patient's insurances, and how to communicate with insurance company to resolve prior authorizations and Drug Utilization Reviews (DURs).
• Learn how to appropriately utilize Pharmacy computer software.
• Learn about Pharmacy P&Ps about 340B compliance.
• Learn how to use Epic (Verify all outside prescriptions in EPIC for 340B Compliance).
• Learn how to appropriately calculate date supply on different types of preparations (tablets/capsules, inhalers, topical, injectable, etc.)
• Answer phone calls and process patients' refills.
• Update and verify patients' information.
• Create new patients' profile.
• Stock shelves with supplies, take inventory, and put orders away.
• Maintain patient records.
• Offer every client the opportunity to ask questions to the pharmacist regarding his or her medication. Refer all patient concerns or complaints to the pharmacist on duty for resolution.
• Assist Pharmacist with Clinical Care Management (MTMs and Mirixa cases).
• Perform monthly internal audits for 340B compliance.
• Verify Mass Pat for all Controlled Substance Prescriptions.
• Perform other related duties as directed by supervisor or as required by the position. Duties and responsibilities are subject to change due to business needs at any time with or without previous notice.

Minimum Basic Knowledge:

• High school diploma or its equivalent (GED).

Experience & Qualifications:

• Attention to detail, ability to multi-task in a fast-paced work environment.
• Good math skills.
• Ability to work independently, prioritize tasks and manage multiple activities simultaneously.
• Ability to maintain patient confidentiality at all times.
• Bi-lingual skills in English and Spanish, Portuguese/Cape Verdean, French/Haitian Creole highly desirable.
• Ability to work days, nights and some Saturdays.

Supervisory Responsibility:

None

Define Access Level to PHI: Level 3:

Authorized to access only certain limited categories of PHI and certain limited sections of the UCHC patient's medical record that are necessary to perform job duties, whether treatment, payment or operations duties. Staff in this category level should confine the use of PHI to the minimum necessary required and should not access or read parts of the medical record not needed to perform assigned duties.