Pharmacy Technician Trainee

Uphams Corner Health Center; Boston (MA); On-site; USD 40,000 - 52,000; Full time

Job summary

Uphams Corner Health Center is hiring a Pharmacy Technician Trainee in Dorchester, MA. This full-time role (40 hours/week) is in the Pharmacy department and reports to the Pharmacy Director. Trainees will learn to process prescriptions, handle insurance communications, and use Epic for 340B compliance.

The position requires a high school diploma or GED, strong attention to detail, and the ability to work a flexible schedule including some Saturdays. Bilingual English/Spanish is highly desirable.

Qualifications

• High school diploma or GED required.
• Attention to detail in a fast-paced environment.
• Ability to multi-task and manage priorities.
• Maintain patient confidentiality at all times.
• Bi-lingual English/Spanish highly desirable.
• Willing to work days, nights and some Saturdays.

Responsibilities

• Process new prescriptions and fill medications.
• Bill insurances and resolve prior authorizations and DURs.
• Learn and use Pharmacy software including Epic for 340B compliance.
• Update and verify patient information and create new profiles.
• Stock shelves, take inventory and manage supplies.
• Assist Pharmacist with MTMs and Mirixa cases.
• Perform monthly 340B compliance audits.
• Verify MassPat for all controlled substance prescriptions.
• Answer phone calls and process patient refills.

Skills

Attention to detail

Multi-tasking

Good math skills

Independent work

Bilingual: English/Spanish

Flexible schedule

Education

High school diploma or GED

Tools

Epic

340B software

Pharmacy software

Job description

Job Details

Job Location: 415 Columbia Rd - Dorchester, MA 02125

Position Type: Full Time 30+ hours

Education Level: Not Specified

Travel Percentage: None

Job Shift: Day

Job Category: Health Care

Position Title: Pharmacy Technician Trainee

Department: Pharmacy

Supervisor: Pharmacy Director (primary); Lead Pharmacy Technician (secondary)

Hours per week: 40 hours

FLSA Status: Non-exempt

Primary Function

Work as Pharmacy Technician in training.

Duties & Responsibilities

• Learn how to process new prescription and fill medications.


• Learn how to appropriately bill patient’s insurances, and how to communicate with insurance company to resolve prior authorizations and Drug Utilization Reviews (DURs).


• Learn how to appropriately utilize Pharmacy computer software.


• Learn about Pharmacy P&Ps about 340B compliance.


• Learn how to use Epic (Verify all outside prescriptions in EPIC for 340B Compliance).


• Learn how to appropriately calculate date supply on different types of preparations (tablets/capsules, inhalers, topical, injectable, etc.)


• Answer phone calls and process patients’ refills.


• Update and verify patients' information.


• Create new patients' profile.


• Stock shelves with supplies, take inventory, and put orders away.


• Maintain patient records.


• Offer every client the opportunity to ask questions to the pharmacist regarding his or her medication. Refer all patient concerns or complaints to the pharmacist on duty for resolution.


• Assist Pharmacist with Clinical Care Management (MTMs and Mirixa cases).


• Perform monthly internal audits for 340B compliance.


• Verify Mass Pat for all Controlled Substance Prescriptions.


• Perform other related duties as directed by supervisor or as required by the position. Duties and responsibilities are subject to change due to business needs at any time with or without previous notice.

Qualifications

• High school diploma or its equivalent (GED).

Experience & Qualifications

• Attention to detail, ability to multi-task in a fast-paced work environment.


• Good math skills.


• Ability to work independently, prioritize tasks and manage multiple activities simultaneously.


• Ability to maintain patient confidentiality at all times.


• Bi-lingual skills in English and Spanish, Portuguese/Cape Verdean, French/Haitian Creole highly desirable.


• Ability to work days, nights and some Saturdays.

Supervisory Responsibility

None

Define Access Level to PHI

Level 3: Authorized to access only certain limited categories of PHI and certain limited sections of the UCHC patient’s medical record that are necessary to perform job duties, whether treatment, payment or operations duties. Staff in this category level should confine the use of PHI to the minimum necessary required and should not access or read parts of the medical record not needed to perform assigned duties.