Lead Pharmacy Technician

Uphams Corner Health Center; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Uphams Corner Health Center in Dorchester, MA is seeking a Lead Pharmacy Technician to supervise a team, support the Pharmacy Director, and ensure efficient daily operations.

Requirements include a high school diploma or GED, nationally certified technician status, and 1–2 years in retail or FQHC settings. Proficiency with EMR (UCC), pharmacy software, and PARATA is preferred.

Qualifications

• High school diploma or GED.
• Nationally certified Pharmacy Technician.
• 1–2 years of pharmacy technician experience in retail or FQHC.

Responsibilities

• Lead a team of Pharmacy Technicians and ensure operations run smoothly in the Pharmacy.
• Provide admin support to the Pharmacy Director and Pharmacist on duty.
• Train Technicians, Interns, and Drivers on software and EMR (UCC).
• Schedule staff and arrange replacements for absences.
• Place daily medication and supply orders.
• Assist in insurance audits preparation and 340B audits.
• Focus on patient and customer satisfaction.

Skills

Customer service

Attention to detail

Multilingual

Education

High school diploma or GED

National Pharmacy Technician certification

Tools

EMR UCC

Pharmacy software

PARATA

Job description

Overview

Location: 415 Columbia Rd, Dorchester, MA 02125

Position Type: Full Time (30+ hours)

Hours per week: 40

Salary Range: $24.03 - $33.65 per hour

FLSA Status: Non-Exempt

Department: Pharmacy

Supervisor: Pharmacy Director

Position Title: Lead Pharmacy Technician

Responsibilities

• Lead a team of Pharmacy Technicians and ensure operational activities run smoothly in the Pharmacy.
• Provide administrative support to the Pharmacy Director and Pharmacist on duty.
• Train all Pharmacy Technicians, Interns, and Drivers on Pharmacy software, EMR (UCC) system, IVR, pharmacy register, PARATA, and related tools/programs.
• Support staff in training and learning duties of their positions.
• Answer questions from Pharmacy Technicians, Interns, or Drivers and assist in performing more specialized procedures.
• Schedule Pharmacy Technicians, Interns, and Drivers; arrange replacements for absences; manage shift changes.
• Place daily medication and supply orders.
• Assist the Pharmacy Director in preparing and organizing the Pharmacy for insurance audits.
• Perform monthly 340B internal audits under the supervision of the Pharmacy Director and Compliance Director.
• Perform other duties as required by the position or assigned by the Pharmacy Director.
• Focus on patient and customer satisfaction.

Qualifications

• High school diploma or equivalent (GED).
• Nationally certified as a Pharmacy Technician.
• 1-2 years of pharmacy technician experience in retail or community health center pharmacy.

Experience & Skills

• Demonstrated proficiency in all areas of technician duties.
• Previous pharmacy experience in a retail or FQHC pharmacy.
• Compliance with company, local, state, and federal laws, regulations, and policies.
• Ability to implement trainings created by the Pharmacy Director for Technicians, Interns, and Drivers.
• Technical knowledge of pharmacy equipment, outpatient dispensing, clerical, and purchasing skills.
• Strong customer service skills and ability to function in a fast-paced environment.
• Attention to detail to ensure accuracy of transitions.
• Ability to serve as a role model by demonstrating the organization’s values.
• Maintain a safe and clean work environment.
• English and Spanish, Cape Verdean Creole or Portuguese proficiency preferred.

Essential Functions

Physical Requirements

See ADA Physical Efforts Checklist.

Supervisory Responsibility

None

Define Access Level to PHI

Level 3: Authorized to access only certain limited categories of PHI and sections of the patient’s medical record necessary to perform job duties. Access should be confined to the minimum necessary to perform duties.