Pharmacy Technician Specialist – Medication Management

University of Wisconsin Hospitals and Clinics Authority in; Madison (WI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits package

Tuition benefits eligibility

Referral bonus

Job summary

University of Wisconsin Health is seeking a Pharmacy Technician Specialist to support pharmacists and clinic staff in the Medication Management Clinic. You will coordinate patient appointments, triage calls, and assist with medication access under established protocols.

The role offers a 100% FTE, day shift (Mon-Fri 8AM-4:30PM) with on-site work at the Administrative Office Building and the opportunity to work remotely.

Qualifications

• No minimum education required
• Preferred completion of an accredited pharmacy technician training program
• High School Diploma or equivalent preferred

Responsibilities

• Provide multi-faceted support to pharmacists and clinic staff within the UW Health Medication Management Clinic.
• Coordinate and schedule patient appointments while ensuring timely follow-up and continuity of care.
• Triage patient phone calls and respond to MyChart messages to support patient needs and elevate clinical concerns when appropriate.
• Assist patients with medication access by conducting benefit investigations, navigating insurance barriers, and authorizing refills under established protocols.

Education

High School Diploma or equivalent

Completion of an accredited pharmacy technician training program

Job description

University of Wisconsin Health is seeking a Pharmacy Technician Specialist to support pharmacists and clinic staff in the Medication Management Clinic. You will coordinate patient appointments, triage calls, and assist with medication access under established protocols.

The role offers a 100% FTE, day shift (Mon-Fri 8AM-4:30PM) with on-site work at the Administrative Office Building and the opportunity to work remotely.