Pharmacy Technician Specialist - Day Shift + Remote Option

UW Health; Madison (WI); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health and dental insurance

Tuition benefits eligibility

Referral bonus

Job summary

UW Health seeks a Pharmacy Technician Specialist to support pharmacists and clinic staff in the Medication Management Clinic. You will coordinate patient appointments, triage calls, and assist with medication access under established protocols.

Preferred completion of an accredited technician program and a high school diploma. 6 months of experience is required, with Wisconsin registration on hire. Remote work opportunities may be available.

Qualifications

• No minimum education required.
• Completion of an accredited pharmacy technician training program preferred.
• High School Diploma or equivalent preferred.
• 6 months experience as a pharmacy technician or related training is required.

Responsibilities

• Provide multi-faceted support to pharmacists and clinic staff within the UW Health Medication Management Clinic.
• Coordinate and schedule patient appointments while ensuring timely follow-up and continuity of care.
• Triage patient phone calls and respond to MyChart messages to support patient needs and escalate clinical concerns when appropriate.
• Assist patients with medication access by conducting benefit investigations, navigating insurance barriers, and authorizing refills under established protocols.
• Be a strong team player, highly detail-oriented, and a critical thinker who easily prioritizes work and manages time within a busy work environment.

Skills

Team player

Detail-oriented

Critical thinker

Education

Pharmacy technician training program

High school diploma or equivalent

Job description

UW Health seeks a Pharmacy Technician Specialist to support pharmacists and clinic staff in the Medication Management Clinic. You will coordinate patient appointments, triage calls, and assist with medication access under established protocols.

Preferred completion of an accredited technician program and a high school diploma. 6 months of experience is required, with Wisconsin registration on hire. Remote work opportunities may be available.