Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Pharmacy Technician, where you'll engage with customers and develop strong patient relationships. Walgreens offers a transformative training program to help you achieve certification and advance your career in healthcare. You'll assist pharmacists, manage prescriptions, and ensure a positive customer experience while maintaining a clean pharmacy environment.

Qualifications

• Must be fluent in English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy.
• Deliver a distinctive and delightful customer experience.
• Support inventory management and maintain a clean pharmacy environment.

Skills

Customer Service

Communication

Teamwork

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and maintaining the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance with state and federal regulations and company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, including entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to policies regarding pharmacy errors and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, including ordering, unpacking, and storing pharmaceuticals.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Maintain a clean, stocked, and orderly pharmacy environment.
• Build and maintain good relationships with the medical community through outreach and detailing.
• Complete special assignments and maintain respectful coworker relationships.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification may be a condition for promotion.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.