Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Butler (Butler County); On-site; USD 30,000 - 45,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to join their team. This role focuses on patient interaction and support, providing a transformative experience in a patient-centric environment. The position offers training and certification opportunities, emphasizing customer service and compliance with pharmacy regulations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and patients by greeting them and offering assistance.
• Support inventory management activities and maintain a clean pharmacy.

Skills

Customer Service

Interpersonal Skills

Pharmacy Knowledge

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you in becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. Our pharmacy technician training program includes courses, learning activities, and resources designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and assisting with workflow.
• Report prescription errors immediately and adhere to policies regarding dispensing activities.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management activities, including ordering and checking shipments.
• Assist in administering clinical services as required, including sample collection and coordination with healthcare providers.
• Maintain good relationships with the medical community through outreach and detailing.
• Ensure the Pharmacy Department is well-stocked, clean, and orderly.
• Follow all company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the designated program and/or state certification. Certification is required for promotion to senior technician.
• Attend training and acquire continuing education credits to stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.