Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Orlando (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

An established industry player is transforming its pharmacy technician roles to focus on patient care. As a pharmacy technician, you'll engage with customers, ensuring they receive exceptional service while assisting pharmacists with essential tasks. This role offers a unique opportunity to earn while you learn through a recognized training program, leading to certification and career advancement. With a commitment to personal development, you'll gain the skills and knowledge necessary to thrive in the healthcare sector. If you're passionate about making a difference in patients' lives, this is the perfect opportunity for you.

Qualifications

• Must be fluent in English and willing to work flexible hours.
• Certification through PTCB required for promotion.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Deliver a distinctive customer experience and resolve issues.
• Maintain compliance with pharmacy policies and regulations.

Skills

Customer Service

Pharmacy Systems Operation

Attention to Detail

Communication Skills

Education

High School Diploma or Equivalent

Tools

Pharmacy Management Software

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you to become a certified pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties as per company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients, greet them, and offer assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices and develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to error and quality improvement policies.
• Handle sales transactions, assist in inventory management, and support clinical services as needed.
• Maintain a clean, organized pharmacy environment and support external relationships with healthcare providers.

Training & Personal Development

• Earn and maintain PTCB certification through the training program and/or state certification. Certification is required for promotion to senior technician.
• Attend training and acquire continuing education credits to stay updated with healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.