Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Morristown (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Technician where you'll engage with customers, assist pharmacists, and participate in a comprehensive training program. This role offers a pathway to certification and a rewarding career in healthcare, with a focus on patient-centric service and personal development.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and patients, ensuring a positive experience.
• Maintain cleanliness and organization of the pharmacy.

Skills

Customer Service

Communication

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources offered in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist the pharmacist in other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians in operating pharmacy systems and cashiers in managing the pharmacy cash registers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits, to deliver a memorable customer experience.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under pharmacist supervision, ensuring compliance with all policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and assisting with workflow scheduling.
• Report prescription errors immediately and adhere to policies regarding dispensing activities.
• Handle sales registration, cash handling, and assist customers in locating products.
• Process claims for third-party prescription services and support inventory management activities.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Build and maintain relationships with the medical community through outreach efforts.
• Maintain the cleanliness and organization of the pharmacy environment.
• Follow all company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state requirements. Certification may be a condition for promotion.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy news.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends, is required.