Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; McLean (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Technician or Apprentice, where you'll interact with customers, support pharmacy operations, and develop your skills through a recognized training program. This role offers a pathway to certification and career advancement in healthcare.

Benefits

Earn while you learn program

PTCB Certification support

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage with customers and patients, ensuring a positive experience.
• Assist in pharmacy practices ensuring compliance with policies.

Skills

Customer Service

Communication

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification as a pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance with state and federal regulations. Support other Pharmacy Department duties following Company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy operations.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage with customers and patients, greet them, and offer assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying accuracy, and managing workflow as assigned by the Pharmacy Manager, Staff Pharmacist, or Store Manager.
• Report prescription errors immediately and adhere to policies related to pharmacy errors and quality improvement.
• Follow policies regarding Good Faith Dispensing during prescription activities.
• Handle sales transactions, including cash handling and assisting customers in locating products.
• Manage telephone communications, process third-party claims, and support inventory management activities.
• Support clinical services, including sample collection and coordination with healthcare providers.
• Maintain good relationships with the local medical community through outreach and detailing.
• Ensure the Pharmacy Department is well-stocked, clean, and orderly.
• Follow all company policies and maintain respectful relationships with coworkers.
• Complete assigned tasks and special projects as required.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification is required for promotion to senior technician.
• Attend training sessions and acquire continuing education credits to stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.