Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; McKinney (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their innovative team. This role emphasizes patient care and customer interaction, allowing you to develop strong relationships while utilizing advanced pharmacy systems. With a commitment to training and personal development, you'll gain the skills necessary to achieve certification and excel in your career. The supportive environment encourages growth, making it an ideal opportunity for both new and experienced professionals. If you are passionate about healthcare and customer service, this position offers a rewarding path forward.

Qualifications

• Assist pharmacists in accordance with regulations and policies.
• Engage customers to ensure a positive experience.
• Maintain compliance with pharmacy practice standards.

Responsibilities

• Assist in processing prescriptions and obtaining patient information.
• Model a distinctive customer experience and resolve issues.
• Support clinical services and inventory management activities.

Skills

Customer Service

Pharmacy Operations

Attention to Detail

Communication Skills

Education

High School Diploma or equivalent

Tools

Pharmacy Systems

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helps maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacy work or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations, company policies, and procedures.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with all policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to quality and dispensing policies.
• Handle sales, cash register operations, and customer assistance in locating products.
• Process third-party prescription claims and support inventory management activities.
• Support clinical services, including sample collection and coordination with healthcare providers.
• Maintain the pharmacy environment, ensuring it is stocked, clean, and orderly.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state certification requirements.
• Attend training and acquire continuing education credits to stay updated in healthcare and pharmacy developments.

Additional requirements include fluency in English (except in Puerto Rico) and willingness to work flexible hours, including evenings and weekends.