Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Denton (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team. This role offers a unique opportunity to engage with customers, providing essential support in a patient-centric environment. As part of a comprehensive training program, you will earn while you learn, gaining the skills needed to become a certified Pharmacy Technician. This position is perfect for those looking to grow their careers in healthcare, with a focus on developing strong relationships with patients and the local medical community. If you are passionate about helping others and eager to learn, this role is tailored for you.

Qualifications

• Fluency in English is required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and ensure a positive experience.
• Support inventory management and maintain pharmacy standards.

Skills

Customer Service

Pharmacy Systems

Interpersonal Skills

Attention to Detail

Education

High School Diploma

PTCB Certification

Tools

Pharmacy Software

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy systems and cash register operations.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug info, filling prescriptions, verifying medicines, and assisting with workflow.
• Report prescription errors immediately and adhere to policies regarding dispensing and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management activities and maintain knowledge of asset protection techniques.
• Assist in clinical services, including collecting samples and coordinating with healthcare providers.
• Develop and maintain relationships with the local medical community.
• Ensure the Pharmacy Department is stocked, clean, and orderly.
• Follow all company policies and maintain respectful relationships with coworkers.
• Complete assigned tasks and special projects as needed.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification is required for promotion to senior technician.
• Attend training sessions and acquire continuing education credits to stay current in healthcare and pharmacy developments.

Additional requirements include fluency in English (except in Puerto Rico) and willingness to work flexible hours, including evenings and weekends.