Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their patient-centric team. This role emphasizes customer interaction and relationship building, ensuring a delightful experience for patients. With a comprehensive training program, you will gain the skills necessary to excel in the pharmacy field, including certification opportunities. The company values personal development and offers a supportive environment for career growth. If you're passionate about healthcare and ready to make a difference, this is the perfect opportunity for you.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in accordance with regulations and policies.
• Engage customers to ensure a positive experience.
• Support inventory management and maintain pharmacy environment.

Skills

Customer Service

Pharmacy Systems Usage

Communication Skills

Attention to Detail

Education

High School Diploma

Pharmacy Technician Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification as a pharmacy technician.

Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations, company policies, and procedures.
• Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in operating pharmacy systems and registers.
• Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, ensuring compliance with all policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to policies regarding pharmacy errors and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, including ordering, unpacking, and storing pharmaceuticals.
• Assist in administering clinical services and maintaining relationships with healthcare providers.
• Maintain the pharmacy environment, ensuring it is stocked, clean, and orderly.
• Comply with all company policies and maintain respectful coworker relationships.
• Complete assigned tasks and special projects as needed.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state certification requirements. Certification may be a condition for promotion.
• Attend training sessions and acquire continuing education credits to stay current in healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.