Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Hayden (ID); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians ready to transform patient care. This role emphasizes customer interaction and relationship building, providing the opportunity to grow within the healthcare sector. With comprehensive training programs recognized by industry standards, you'll gain essential skills and certification to excel in pharmacy practice. Join a supportive environment that values your contributions and offers flexible working hours, making a significant impact on patients' lives. If you're passionate about healthcare and eager to learn, this is the perfect opportunity for you.

Qualifications

• Fluency in English required for effective communication.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and resolve issues to ensure a positive experience.
• Maintain a clean and organized pharmacy environment.

Skills

Customer Service

Pharmacy Operations

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Pharmacy Technician Certification

Tools

Pharmacy Management Software

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare, guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members to deliver excellent service, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug info, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to quality and dispensing policies.
• Handle sales, cash register operations, and customer assistance in locating products.
• Process third-party claims and support inventory management activities.
• Assist in clinical services and coordinate with healthcare providers as needed.
• Maintain a clean, organized pharmacy environment and support maintenance tasks.
• Build and maintain good relationships with the medical community and support external outreach.
• Complete special assignments and other duties as assigned.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state requirements. Certification is a condition for promotion to senior technician.
• Attend training sessions and acquire continuing education credits to stay updated on healthcare and pharmacy developments.

Additional requirements include fluency in reading, writing, and speaking English (except in Puerto Rico), and willingness to work flexible hours, including evenings and weekends.