Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Greenfield (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to enhance patient care through strong customer relationships and support. The role includes assisting pharmacists, engaging with customers, and maintaining pharmacy operations. Join a team committed to personal development and certification through a recognized training program.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Engage with customers to ensure satisfaction.
• Maintain pharmacy environment and assist in operations.

Skills

Customer Service

Communication

Pharmacy Operations

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the industry. It equips you with a nationally recognized, portable credential to support your career advancement.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance with state and federal regulations, and company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and assist with pharmacy operations, including coaching other technicians if PTCB certified.
3. Deliver a distinctive and delightful customer experience by engaging with customers, resolving issues, and building strong relationships.

Customer Experience

• Greet customers and patients, offering assistance and resolving questions to ensure satisfaction.
• Model and share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to quality and safety policies.
• Handle sales transactions, assist customers in locating products, and support inventory management.
• Support clinical services, including sample collection and coordination with healthcare providers.
• Maintain the pharmacy environment, ensuring it is stocked, clean, and orderly.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state certification.
• Attend requested training and acquire continuing education credits to stay updated in healthcare and pharmacy developments.

Additional requirements include being fluent in English (except in Puerto Rico), and willingness to work flexible hours, including evenings and weekends.