Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Gallatin (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to provide exceptional patient care in a supportive environment. With a focus on training and development, you'll assist pharmacists, engage with customers, and ensure compliance with regulations. Join us to grow your career in healthcare!

Qualifications

• Assist pharmacist in pharmacy practice under supervision.
• Maintain PTCB certification for promotion.

Responsibilities

• Use pharmacy systems to process prescriptions.
• Engage customers and resolve issues.
• Support inventory management and maintain pharmacy environment.

Skills

Customer Service

Communication

Teamwork

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you in becoming a Pharmacy Technician Certified by the Pharmacy Technician Certification Board (PTCB) and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experience to prepare for certification.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operations.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, adhering to all policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions. Support workflow and report prescription errors immediately.
• Handle cash register transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, including ordering, unpacking, and storing pharmaceuticals. Maintain knowledge of asset protection techniques and file claims for discrepancies.
• Assist in administering clinical services and coordinating with healthcare providers as needed.
• Maintain a clean, stocked, and orderly pharmacy environment.
• Follow all company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification is a condition for promotion to senior technician.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy news.

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.