Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Fuquay-Varina (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Join Walgreens as a Pharmacy Technician, where you'll play a crucial role in patient care. This position offers a supportive environment with a focus on customer service and professional development. You'll assist pharmacists, engage with customers, and maintain high standards in pharmacy operations. With our training program, you'll gain the necessary skills and certification to advance your career in healthcare.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assisting the pharmacist under supervision in pharmacy practice.
• Engaging customers and providing a positive experience.
• Maintaining PTCB certification and attending training sessions.

Skills

Customer Service

Communication

Education

Pharmacy Technician Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacy work or an experienced technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities include:

1. Assisting the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations, and assisting in other Pharmacy Department duties per company policies.
2. Using pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assisting and coaching other pharmacy technicians and cashiers.
3. Delivering a distinctive and delightful customer experience.

Customer Experience

• Engaging customers by greeting them, offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Sharing customer service best practices and developing strong relationships with valuable customers.

Operations

• Assisting in pharmacy practice under supervision, including entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Reporting prescription errors immediately and adhering to policies on dispensing and quality improvement.
• Handling sales transactions, assisting customers in locating products, and processing third-party claims efficiently.
• Supporting inventory management, clinical services, and maintaining a clean, organized pharmacy environment.
• Building relationships with healthcare providers and supporting clinical and outreach activities.

Training & Personal Development

• Maintaining PTCB certification through the designated training program and acquiring continuing education credits.
• Attending training sessions and staying updated on healthcare and pharmacy developments.

Additional requirements include fluency in English (except in Puerto Rico) and a willingness to work flexible hours, including evenings and weekends.