Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Clearwater (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician or Apprentice to provide patient-centered care and support pharmacy operations. This role involves assisting pharmacists, engaging with customers, and participating in a comprehensive training program to achieve certification. Ideal candidates will have strong communication skills and a commitment to customer service.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours.

Responsibilities

• Assist the pharmacist in accordance with regulations.
• Engage customers by greeting and offering assistance.
• Support inventory management activities.

Skills

Customer Service

Interpersonal Skills

Communication

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations. Support other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to company policies regarding pharmacy errors and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management activities, including ordering, unpacking, and storing pharmaceuticals.
• Assist in administering clinical services, including sample collection and coordination with healthcare providers.
• Develop and maintain relationships with the local medical community through outreach and detailing.
• Ensure the Pharmacy Department is well-stocked, clean, and orderly.
• Maintain respectful relationships with coworkers and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification; certification may be a condition for promotion.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

Additional requirements include fluency in reading, writing, and speaking English (except in Puerto Rico) and willingness to work flexible hours, including evenings and weekends.