Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Lexington (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Technician where you will engage with customers, assist pharmacists, and participate in a comprehensive training program. This role offers the opportunity to earn PTCB certification while providing excellent patient care in a supportive environment.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and resolve issues for a positive experience.
• Maintain the pharmacy environment and manage inventory.

Skills

Customer Service

Communication

Problem Solving

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skills required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacy work or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification as a pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance with state and federal regulations, company policies, and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy systems and cash register operations.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, including entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to company policies regarding errors and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management activities, maintain knowledge of asset protection, and file claims for overages, shortages, or damages.
• Assist in administering clinical services and coordinate with healthcare providers as needed.
• Maintain the pharmacy environment, ensuring it is stocked, clean, and orderly.
• Follow all company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program or state certification/registration, necessary for promotion.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

Additional requirements include fluency in reading, writing, and speaking English (except in Puerto Rico), and willingness to work flexible hours, including evenings and weekends.