Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team in a transformative role focused on patient care. This position offers an exciting opportunity to engage with customers and develop strong patient relationships while utilizing cutting-edge technology. As part of a recognized training program, you will gain essential skills and certification needed for a successful career in healthcare. Ideal candidates will thrive in a dynamic environment, ensuring compliance with pharmacy regulations while delivering exceptional service. If you are passionate about making a difference in the community, this role is perfect for you.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Certification is required for promotion to senior technician.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers by greeting them and resolving issues.
• Support inventory management activities and maintain stock.

Skills

Customer Service

Pharmacy Operations

Communication Skills

Attention to Detail

Education

High School Diploma

Pharmacy Technician Certification

Tools

Pharmacy Systems

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skills required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with policies and codes of conduct.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to error and quality improvement policies.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management activities, including ordering, unpacking, and maintaining stock.
• May assist in clinical services, including collecting samples and coordinating with healthcare providers.
• Build and maintain relationships with the local medical community through outreach and detailing.
• Maintain a clean and orderly pharmacy environment and adhere to company policies.
• Complete special assignments and other tasks as assigned.

Training & Personal Development

• Earn and maintain PTCB certification through the training program and/or state certification. Certification is required for promotion to senior technician.
• Attend training and acquire continuing education credits to stay current in healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.